The Storytelling Power of Spam Comments
I am a big fan of spam comments on my blog (the other one that has posts and
traffic), and occasionally I like to collect them and share them. Today I
received three
Southwest Uses Paper Airplanes to Connect with Customers
Southwest proved last night that they are socially-connected to customers. while
flying home from Austin, Texas, I had a layover in Nashville. Between email
alerts and voice mail messages I already knew
10 Social Media Engagement Lessons I Learned from My Mom
As companies grow their social media presences and begin listening and engaging
with customers, not just pushing out corporate messages, it is helpful to
remember the words of your mom. Social media teams
Use the 5Ws of Journalism to Plan Your Social Media Activities
Social media efforts are more successful when they connect to business
objectives and goals. Companies that merely collect likes and followers as if
they are trophies to put on a shelf in the
6 Social Media Monitoring Takeaways from Super Bowl Advertisers
The two teams are set for the upcoming Super Bowl in New Orleans on the first
Sunday of February. As more and more people watch television while clutching
smart phones and tablets, each