Casualty of Daylight Saving Time

Observations
The cat sits at her automatic cat feeder wondering why the compartment doesn’t open. It’s time for breakfast. She’s hungry. She doesn’t know – or care – that the humans have

Before I Get Old

Observations
More than 50 years ago Roger Daltrey sang the words that Pete Townshend wrote about his preference for dying rather than getting old. Both of them are in their 70s now. They seemed

Build Loyal Customer Relationships with Data

2 min read Marketing
Every customer action creates multiple data points. Every email click is tracked. Every purchase is saved. Every customer service call creates a record. Every loyalty action is remembered. This is true whether it

Adventures in Retail

Observations
Cashier: That’s $30.09. Me: I’m using Apple Pay. Cashier: Can I have your email address? (Me thinking): So you can spam me? No, thank you! Me: I’ll just take