Large retail brands want to build relationships with their customers. Once a
customer makes a single purchase, it is easier and less costly to keep that
customer than it is to try to
The vultures circling are reflected in my car windshield.
Buried at the bottom of every commercial email is an unsubscribe link. It’s
there by law. Many brands have fun with this line, as it’s an easy way to show
some
The power of positive thinking has changed not just the attitude of my work
team, but also the vocabulary. Early on, whenever anyone said something like “If
we do this right,” I corrected
I caught up with a friend who runs a start-up technology company. He’s been at
it for more than five years. Revenue continues to grow. He has over 60
employees. He’s
