Put the Phone Down
Are we addicted to our mobile devices or is there another problem? This goes way
beyond staying connected to work and our email. I think there is some element of
boredom. Maybe there
How Do Tactics Support Strategies?
There is so much content being published about how to get better at tactics, but
right now I’m more interested in how tactics support our strategies. I don’t
want to read
Running with Sand in My Shoes
Running with sand in your shoes is a minor irritant. The old running shoes I
recently wore in the desert were put back into service when the sides split open
on my current
Trust These 5 Customer Experience Lessons from Eating Sushi
Customer experience is all about the interactions between customers and brands.
These days many brand focus on this experience across online and offline
channels, but these are some thoughts on any interaction between
Let Storytelling Wash Over You
We get very focused on our own industry, almost creating a bubble of content and
influence. You need to step outside your area of experience and pay more
attention to how other industries