New Boarding Procedure

American Airlines has revised their boarding procedure. Rather than calling out various levels of status, Groups 1-4 encompass the Priority boarding groups and 5-9 are regular boarding. On the positive side, this simplifies the announcements because it is easier to call out numbers versus descriptions. It also prevents the regular passengers from feeling discriminated against because they don’t have status. But there is a big negative for the passengers with status because they are no longer walking to the plane after the gate agent has just announced what they have achieved with their frequent flying.

Jeffrey L Cohen

Jeffrey L Cohen