Running with Sand in My Shoes
Running with sand in your shoes is a minor irritant. The old running shoes I
recently wore in the desert were put back into service when the sides split open
on my current
Jeffrey L Cohen
Trust These 5 Customer Experience Lessons from Eating Sushi
Customer experience is all about the interactions between customers and brands.
These days many brand focus on this experience across online and offline
channels, but these are some thoughts on any interaction between
Let Storytelling Wash Over You
We get very focused on our own industry, almost creating a bubble of content and
influence. You need to step outside your area of experience and pay more
attention to how other industries
This Pumpkin Thing Has Really Gotten Out of Hand
When is this madness going to stop? Whether this started with Starbucks and
their fall seasonal drink, Pumpkin Spice Latte, it is hard to say. These orange
foods have gotten completely out of
Dressing Up for Success
This morning I saw a woman dressed as Wonder Woman in the airport. She had a
cape and a golden lasso. She told me that she wished she had been able to fly