Another Instance of An Unknown Customer
Every company doing business with you wants you to do more business with you.
It’s not always through an upsell. In some instances they want to strengthen the
relationship by saving you
Jeffrey L Cohen
That's A Lot of Email
I checked out of my hotel in Chicago in the morning and by the end of the next
day I had received 5 emails from them. Some were helpful and warranted. Others
were
Keeping the World Safe
For some inexplicable reason I was required to remove my right shoe – only my
right shoe – at airport security so it could be x-rayed. Hope you feel safer
because of it.
Explain Yourself
The best way to distill something down to its essence and create a simple
explanation is to think about how you would explain it to a seven-year old.
Ice Cream of the Future
If you’ve ever been to an amusement park you have likely come across a Dippin’
Dots kiosk or cart. It was promoted as the ice cream of the future. Here we are